[{"data":1,"prerenderedAt":4},["ShallowReactive",2],{"$fIhPxrTX9qtSNLYa2ojTzlDTcT62yU-ZjVOadvmYFAVc":3},"\u003Cp>\u003Cb>1. Why These\nRules Exist\u003C/b>\u003Cbr/>\nThese Rules help maintain a safe and functional\nenvironment in Zama for:\u003Cbr/>\n• clients,\u003Cbr/>\n• professionals,\u003Cbr/>\n•\nsalons,\u003Cbr/>\n• all platform users.\u003C/p>\n\u003Cp>By using Zama,\nyou agree to comply with these Rules.\u003Cbr/>\nViolation of the Rules may\nresult in restrictions, blocking, or account deletion.\u003C/p>\n\u003Cp>\u003Cb>2. General\nPrinciples of Conduct in Zama\u003C/b>\u003Cbr/>\nBehavior in Zama is prohibited\nif it:\u003Cbr/>\n• interferes with the operation of the platform;\u003Cbr/>\n•\nviolates the rights of other users;\u003Cbr/>\n• creates risks for\nclients, professionals, salons, or the service;\u003Cbr/>\n• is abusive,\naggressive, or conducted in bad faith.\u003C/p>\n\u003Cp>We expect users\nto:\u003Cbr/>\n• communicate respectfully;\u003Cbr/>\n• use booking features\nin good faith;\u003Cbr/>\n• provide accurate information;\u003Cbr/>\n• honor\nagreements.\u003C/p>\n\u003Cp>\u003Cb>3. What Is\nProhibited for All Users\u003C/b>\u003C/p>\n\u003Cp>\u003Cb>3.1. Abuse,\nAggression, Rudeness\u003C/b>\u003Cbr/>\nIt is prohibited to:\u003Cbr/>\n• insult\nother users;\u003Cbr/>\n• humiliate, threaten, or blackmail;\u003Cbr/>\n• use\nrude, aggressive, or toxic communication;\u003Cbr/>\n• harass users in\nchats or outside them.\u003C/p>\n\u003Cp>\u003Cb>3.2. Bad-Faith\nUse of the Platform\u003C/b>\u003Cbr/>\nIt is prohibited to:\u003Cbr/>\n• abuse the\nbooking function;\u003Cbr/>\n• make mass bookings without the intention\nto attend;\u003Cbr/>\n• systematically cancel bookings at the last\nmoment;\u003Cbr/>\n• systematically fail to attend bookings (no-show);\u003Cbr/>\n•\nuse the platform to create obstacles for other users.\u003C/p>\n\u003Cp>\u003Cb>3.3. False or\nMisleading Information\u003C/b>\u003Cbr/>\nIt is prohibited to:\u003Cbr/>\n• provide\nknowingly false contact information;\u003Cbr/>\n• impersonate another\nperson;\u003Cbr/>\n• publish inaccurate or misleading information.\u003C/p>\n\u003Cp>\u003Cb>3.4. Abuse of\nChats and Communications\u003C/b>\u003Cbr/>\nIt is prohibited to:\u003Cbr/>\n• send\nspam;\u003Cbr/>\n• send intrusive messages;\u003Cbr/>\n• misuse chat\nfunctionality;\u003Cbr/>\n• send messages that violate the law or\nthird-party rights.\u003C/p>\n\u003Cp>\u003Cb>3.5.\nDisruption of Platform Operation\u003C/b>\u003Cbr/>\nIt is prohibited to:\u003Cbr/>\n•\nattempt to bypass platform restrictions;\u003Cbr/>\n• interfere with\nservice operation;\u003Cbr/>\n• use automated means to abuse\nfunctionality;\u003Cbr/>\n• perform actions that may harm the stability\nor security of Zama.\u003C/p>\n\u003Cp>\u003Cb>4. Rules for\nClients\u003C/b>\u003C/p>\n\u003Cp>\u003Cb>4.1. Bookings\nand Attendance\u003C/b>\u003Cbr/>\nClients must use booking features in good\nfaith:\u003Cbr/>\n• book only when there is a genuine intention to\nattend;\u003Cbr/>\n• cancel or reschedule bookings in a timely manner\nwhen possible;\u003Cbr/>\n• avoid repeated no-shows.\u003C/p>\n\u003Cp>\u003Cb>4.2.\nPrepayments and Restrictions\u003C/b>\u003Cbr/>\nIf a client systematically\nviolates agreements (for example, frequently fails to attend), Zama\nmay:\u003Cbr/>\n• restrict access to booking features;\u003Cbr/>\n• enable\nprepayment requirements;\u003Cbr/>\n• apply other restrictions.\u003C/p>\n\u003Cp>\u003Cb>4.3.\nCommunication with Professionals / Salons\u003C/b>\u003Cbr/>\nClients must\ncommunicate respectfully.\u003Cbr/>\nRudeness, threats, insults, or\npressure may result in blocking.\u003C/p>\n\u003Cp>\u003Cb>5. Rules for\nProfessionals and Salons\u003C/b>\u003C/p>\n\u003Cp>\u003Cb>5.1. Accuracy\nof Information\u003C/b>\u003Cbr/>\nProfessionals / salons must provide accurate\nand up-to-date information, including:\u003Cbr/>\n• contact details,\u003Cbr/>\n•\nservice descriptions,\u003Cbr/>\n• schedules (where possible),\u003Cbr/>\n•\nother profile information.\u003C/p>\n\u003Cp>\u003Cb>5.2. Proper\nUse of Client Data\u003C/b>\u003Cbr/>\nClient data obtained via Zama must be\nused solely for purposes related to bookings and service provision\n(unless otherwise agreed with the client and permitted by law).\u003C/p>\n\u003Cp>\u003Cb>5.3.\nCommunication with Clients\u003C/b>\u003Cbr/>\nProfessionals / salons are\nprohibited from:\u003Cbr/>\n• insulting clients;\u003Cbr/>\n• issuing\nthreats;\u003Cbr/>\n• using humiliating or aggressive language;\u003Cbr/>\n•\nabusing client contact details.\u003C/p>\n\u003Cp>\u003Cb>5.4. Use of\nPlatform Tools\u003C/b>\u003Cbr/>\nIf professionals / salons use Zama’s\naccounting, analytics, statistics, or other tools, they are solely\nresponsible for the accuracy of entered data and their actions within\nthe system.\u003C/p>\n\u003Cp>\u003Cb>6. Reviews and\nRatings\u003C/b>\u003C/p>\n\u003Cp>\u003Cb>6.1. Who May\nLeave Reviews\u003C/b>\u003Cbr/>\nReviews may only be submitted by users who:\u003Cbr/>\n•\nbooked through the Platform;\u003Cbr/>\n• actually attended the service.\u003C/p>\n\u003Cp>\u003Cb>6.2.\nProhibited Review Content\u003C/b>\u003Cbr/>\nReviews or comments are prohibited\nif they:\u003Cbr/>\n• contain insults, threats, or harassment;\u003Cbr/>\n•\ncontain spam;\u003Cbr/>\n• violate third-party rights;\u003Cbr/>\n• are\nunrelated to actual service experience.\u003C/p>\n\u003Cp>\u003Cb>6.3. Review\nModeration\u003C/b>\u003Cbr/>\nZama may:\u003Cbr/>\n• hide reviews;\u003Cbr/>\n• delete\nreviews;\u003Cbr/>\n• refuse to publish reviews;\u003Cbr/>\n• restrict review\nfunctionality.\u003C/p>\n\u003Cp>Zama is not\nobligated to explain such decisions.\u003C/p>\n\u003Cp>\u003Cb>7. AI and\nAutomated Functions (User-Friendly Explanation)\u003C/b>\u003Cbr/>\nZama may use\nautomated systems and AI features (for example, in chats, request\nprocessing, bookings, rescheduling, or recommendations).\u003C/p>\n\u003Cp>Important:\u003Cbr/>\n•\ninteractions may involve humans or automated systems;\u003Cbr/>\n• this\nmay not be accompanied by separate notifications;\u003Cbr/>\n• automated\nfeatures may produce errors.\u003C/p>\n\u003Cp>Users are\nresponsible for verifying important booking details, services, dates,\nand times.\u003C/p>\n\u003Cp>\u003Cb>8. Moderation,\nRestrictions, and Blocking\u003C/b>\u003Cbr/>\nZama may apply measures for\nviolations, including:\u003Cbr/>\n• warnings;\u003Cbr/>\n• feature\nrestrictions;\u003Cbr/>\n• temporary blocking;\u003Cbr/>\n• permanent\nblocking;\u003Cbr/>\n• account deletion.\u003C/p>\n\u003Cp>Zama is not\nobligated to:\u003Cbr/>\n• provide prior notice;\u003Cbr/>\n• explain\nreasons;\u003Cbr/>\n• provide evidence;\u003Cbr/>\n• restore access.\u003C/p>\n\u003Cp>\u003Cb>9. Data\nHandling in Case of Blocking\u003C/b>\u003Cbr/>\nIn the event of account\nrestrictions or blocking, data may be temporarily retained for:\u003Cbr/>\n•\ninvestigation of violations,\u003Cbr/>\n• platform security,\u003Cbr/>\n•\ndispute resolution,\u003Cbr/>\n• legal compliance.\u003C/p>\n\u003Cp>If no violation\nis confirmed, access may be restored.\u003C/p>\n\u003Cp>\u003Cb>10. Changes to\nthe Rules\u003C/b>\u003Cbr/>\nZama may update these Rules at any time.\u003Cbr/>\nThe\ncurrent version is published within the service.\u003Cbr/>\nContinued use\nof Zama constitutes acceptance of the updated Rules.\u003C/p>\n\u003Cp>\u003Cb>11. Important\nNotice\u003C/b>\u003Cbr/>\nThese Rules apply together with:\u003Cbr/>\n• the Zama\nUser Agreement\u003Cbr/>\n• the Zama Privacy Policy\u003C/p>\n\u003Cp>In the event of\ndiscrepancies, the User Agreement shall prevail.\u003C/p>",1774281710226]